Organizational Communication: Writing Business Reports

Organizational Communication: Writing Business Reports

Cropped image of a young man working on his laptop in a coffee shop

Organized, accurate and concise written communication is a skill that is in demand across all industries. Banks, retailers, and hospitals, for example, are very different types of industries, each with their own needs and market; however, business report writing is utilized in all three as a means of communicating within the organization.

Larger organizations rely upon written reports to communicate a clear, consistent message within the organization, and to ensure that the content will be consistent. This is especially important when writing policy reports, which state and explain the procedural practices and standards that all employees are expected to adhere to from everything from the dress code to hours of operation. Addressing all of the procedures that are involved with conducting a single transaction at a bank, for example, would touch upon policies from all segments of a bank’s corporate guidelines.

Writing Business Reports

Obviously, establishing organizational guidelines results in a voluminous amount of information that must be organized. Organization is crucialso as to make it possible to quickly locate the relevant policy when required. Periodic changes to existing policy also necessitate organization, so that the changes are applied correctly across the entire organization. Incorporating formatting elements such as a numbered outline, a table of contents, and referencing materials that were used to write the report and supplemental policies that are related are as important to writing a good lab report as writing a good term paper.

Business reports also may be used to report performance metrics that are gathered at the operational level to upper management in order to assist in planning and policy making. While point of sale technology will often gather data for a particular store and that information can often be accessed by management remotely, writing lab reports enables information exchange that accurately relate sales figures and can offer analysis when viewed within context of other information, such as labor costs. Presenting accurate content provides a complete understanding that cannot be obtained from simply examining numbers in a vacuum.

Business reports will often incorporate suggestions or recommendations based upon the writer’s analysis of the information or personal experience with the topic of the report. A hospital manager may report problems that have been occurring with regard to processing insurance claims and suggest ways to make the process more efficient. Analytic reports are an excellent means of ensuring productive communication between different facets of an organization, especially a large organization whose components are separated by distance.

All business reports should strive to contain data that is organized and accurate, as discussed previously, but writing business reports also demands the writer filter out that which is unnecessary to provide a clear and easily understood document. Outlining the pertinent facts before writing can help to organize the writing process as well as the written document.

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“An organization’s greatest asset is the people who work for it” is a maxim that is often repeated. Utilizing this asset requires that they are able to exchange information between themselves in a manner that is effective and timely. Writing business reports is a vital part of the communication process; writing reports that are organized, accurate, and concise will help to ensure that this process is efficient.


2 thoughts on “Organizational Communication: Writing Business Reports

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